Privacy Policy

Last Updated 1 January, 2019


Policy Introduction

Plair (“Plair”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals’ personal information and treating them with the utmost respect and sensitivity. This Privacy Policy sets out the principles that Plair will follow in collecting, using, holding, disclosing and otherwise managing personal information.


We believe that you have the right to understand how your information is stored and used. We are not responsible for the privacy practices of any third parties or the content of linked sites although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or web sites.

In this policy, Plair website (“Plair Site”) refers Plair Life Limited and “Platform​” means our website at “Personal information” refers to information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not and whether the information or opinion is recorded in a material form or not.

Application of Privacy Policy

1.    Collection of Personal Information

Plair may collect personal information about an individual in a variety of ways, including when an individual interacts with Plair in person or electronically, for example when an individual accesses our website.

Plair will only collect personal information about an individual where the information is reasonably necessary for one or more of our functions or activities. The kinds of personal information collected and held, how that information is collected and held and the purposes for which that information will be collected, held, used and disclosed will depend on the circumstances.


We collect the following types of information about you:


1.1. Account and profile information that you provide when you register for an account or sign up for our products or services, for example Your Name, User Name, Email Address, and Country (collectively, “Account Data​”);

1.2. Information you provide through support channels, for example when you report a problem to us or interact with our support team, including any contact information, documentation, or screenshots (collectively, “Support Data​”);

1.3. Communication, marketing, and other preferences that you provide us when you participate in a survey or a questionnaire that we send you (collectively, “Preference Data​”);

1.4. Details of any transactions, purchases, or orders that you've made with us (collectively, “Transaction Data​”);

1.5. Payment information, for example Credit Card Information (collectively, “Financial Data​”).


We (or our service providers acting on our behalf) may collect Information about the Plair Products that you use and how you use them. This information includes information that may identify you as well as statistical information (“Analytics”) that does not identify you. Some Analytics may be correlated with your PII. Usage Information may include:


1.6.  Information about your device or connection, for example your internet protocol (IP) address, log-in data, browser type and version, time-zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our products or services and information we collect through cookies and other data collection technologies (please read our Cookies Policy for details) (collectively, “Technical Data​”); and


1.7. Information about your use of or visit to our Platform, for example your clickstream to, through, and from our Platform, products you viewed, used, or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods to browse away from the page (collectively, “Usage Data​”).


We may also receive information about you from other sources, including:


1.8. Our business partners and service providers who provide names and email addresses, payment services.


We do not collect sensitive data or special category data about you. This includes:


1.9. Details about your race, ethnic origin, politics, religion, trade union membership, genetics, biometrics, health, or sexual orientation.


2.    Cookies Policy
We may receive and store certain types of information whenever you interact with us. For example, like many Web sites, we may use “cookies,” and we obtain certain types of information when your Web browser accesses the Plair Site or advertisements and other content served by or on behalf of the Plair Site on other Web sites. We use cookies to personalize our Site for you and to collect aggregate information about site usage by all of our users. If you refuse cookies, this will limit system performance and may even cause certain features of the Plair Site to malfunction or not to work at all.


Cookies are small text files that are placed on your device by a web server when you access our Platform. We use cookies to identify your access and monitor usage and web traffic on our Platform to customise and improve our products and services. We use both persistent cookies and session cookies:

2.1. Strictly Necessary Cookies: these are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our website.


2.2. Persistent cookies: These usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the site for our customers. For example, we may use a persistent cookie to associate you with your user account or to remember that your choices on the Plair Site, but this only works when cookies on our site are enabled.


2.3. Session cookies: These temporary cookies expire and are automatically erased whenever you close your browser window. We use session cookies to grant our users access to content and to enable actions they must be logged in to do.


2.4. Analytical/performance cookies - these allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are easily finding what they are looking for.


2.5. Targeting cookies - these cookies record your visit to our site, the pages you have visited, and the links you have followed. You can block cookies by activating the setting on your browser that allows you to refuse the use of all or some cookies. However, if you do so, you may not be able to access all or parts of our site.


2.6. We permit limited third party cookies to place cookies through the Plair Site to provide us with better insights into the use of the Plair Site or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website.


2.7. We may utilize Google Analytics to analyze usage patterns of the Plair Site. Google Analytics generates a cookie to capture information about your use of the Plair Site which Google uses to compile reports on website activity for us and to provide other related services. Google may use a portion of your IP address to identify their cookie, but this will not be associated with any other data held by Google.


2.8. We may also permit third party service providers to place cookies through the Plair Site, as indicated above, to perform analytic or marketing functions where you are notified of them and you have consented to the usage. We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.


3.    Other Privacy Applications

3.1. Email Communications
To help us make emails more useful and interesting, we may receive a confirmation when you open email from the Plair Site, if your computer supports such capabilities. In an effort to avoid sending unnecessary messages to our customers, we also compare our customer list to lists received from other companies.


3.2. Wallet Address Information
When you create a wallet through our Plair Products, an encrypted wallet public key and private key pair is automatically generated and stored via our Services. When you enable notifications through your account settings, we will collect the unencrypted wallet public key in order to provision such notifications. Under no circumstances do we ever collect an unencrypted private key from you.


3.3. Blockchain Information
Many Plair Products are built on, or are directly integrated with, public record blockchains, such as the Ethereum Blockchain. Your use of Plair Products will be deemed to be your consent to the placement of information necessary to the proper functioning of Plair Products on all necessary Blockchains, both public and private.


3.4. Information from Other Sources
We might receive information about you from other sources and add it to our account information.


4.    Online Privacy
This Plair Privacy Policy applies only to information collected online through our website and not to information collected offline.

Please also visit our Terms and Conditions page, which establishes the use, disclaimers, and limitations of liability governing the use of our website.


5.    Amendment of Policy
As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy.

We encourage you to check the Plair Site frequently to see the current Privacy Policy and Terms of Use in effect and any changes that may have been made to them. If we make material changes to this Policy, we will post the revised Plair Privacy Policy and the revised effective date on the Plair Site. Please check back here periodically or contact us at the address listed at the end of this Policy.


6.    Further Assistant
An individual can seek access to, and update or correct, any personal information that is being held by Plair about that individual by contacting us via .